Return Policy for Happy Shaman
Effective Date:
At Happy Shaman, we value your satisfaction. If you are not completely satisfied with your purchase, please review our return policy to understand your options.
Eligibility for Returns
-
Items must be returned within 30 days of the delivery date.
-
Products must be unused, unopened, and in their original packaging.
-
We do not accept returns for items marked as final sale or clearance.
-
Any product returned that does not meet these criteria will not be eligible for a refund or exchange.
Non-Returnable Items
The following items are not eligible for return:
-
Opened or used products.
-
Items damaged due to misuse or mishandling.
-
Perishable goods or items with a short shelf life.
How to Initiate a Return
-
Contact Us: Reach out to us with your order number and reason for return.
-
Approval: Upon approval, we will provide you with a return authorization number and instructions.
-
Shipping: Pack the items securely and ship them to the address provided. Customers are responsible for return shipping costs unless the return is due to our error.
Refunds
-
Refunds will be issued to the original payment method once we receive and inspect the returned items.
-
Please allow 5-7 business days for the refund to reflect in your account.
-
Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
-
If you would like to exchange a product, follow the return process and place a new order for the desired item.
Damaged or Incorrect Items
-
If your item arrives damaged or you receive the wrong product, contact us within 48 hours of delivery.
-
Provide your order number and photos of the damaged or incorrect item to expedite resolution.
Changes to This Return Policy
We reserve the right to update this return policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
